Frequently asked questions

Ready-to-order designs can be bought right away. Personalized pieces — anything with a name, photo, or custom design — start with a request so we can send you a proof and final price before we make it.

Fill out the custom order form with your idea (a photo helps). We'll email you a proof and price, make any changes you want, and start once you approve.

Everything is made to order, so timing depends on the item and how busy the season is. We'll give you a timeline when you order. If you have a deadline, like a game or graduation, add it to your request.

Yes! Most designs can be made in different colors, with a name or number, or on a different item. Look for “Ask us to customize it” on any product page.

We do. Team shirts, parent gear, fundraiser merch, and matching tumblers are some of our favorite projects. Send a custom request with a rough quantity and we'll work out the details together.

Our apparel is unisex unless noted. If you're between sizes or ordering for a group, reach out and we'll help you pick.

Yes! Choose “Free local pickup” in your cart before checking out. We'll email you when your order is ready.

Shipping is based on the weight of your order, so a pair of earrings costs less to ship than a stack of hoodies. You'll see the exact price in your cart before you check out.

Minnesota sales tax is added at checkout where required. Clothing is generally tax-free in Minnesota, while items like tumblers, earrings, and keychains are taxed.

For apparel, wash inside out in cold water and tumble dry low or hang dry. For tumblers, hand-wash only. Specific care tips come with your order.